LiveWire Electrical Services ("LiveWire," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have. By using our website or requesting service, you agree to this policy.
We collect information you provide directly when you contact us, request service, use our instant estimator, apply for Power Perks membership, or apply for a job. This may include your name, email address, phone number, service address, details about the work you need, and any information you choose to include in a message. We also automatically collect basic technical information such as your IP address, browser type, and how you use our site, which helps us keep the site working and improve it.
We use your information to respond to your inquiries, schedule and perform electrical services, prepare and discuss estimates and pricing, manage Power Perks memberships, process job applications, send you service-related communications, and—where you've agreed—occasional marketing about our services. We also use it to operate, secure, and improve our website.
We do not sell your personal information. We share it only as needed to run our business—for example, with trusted service providers who help us with scheduling, customer management, lead handling, payment processing, email, and similar functions, and only so they can perform those services for us. We may also disclose information if required by law or to protect our rights, our customers, or the public.
If you provide your phone number and opt in, we may contact you by text about your service request or appointment. Message and data rates may apply. You can opt out of texts at any time by replying STOP.
Our site uses cookies and similar technologies to remember your preferences and understand how the site is used. We use analytics services such as Google Analytics to measure traffic and improve the site, and advertising tools such as the Meta (Facebook) Pixel and Google Ads to measure our advertising and show relevant ads to people who have visited our website (known as "retargeting" or "remarketing"). These tools may set cookies and collect information such as the pages you view and your device or browser. You can control cookies through your browser settings, opt out of personalized ads at Facebook ad preferences and Google Ads Settings, and install the Google Analytics opt-out add-on. Disabling cookies may affect how some features work.
We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You may request to review, update, or delete the personal information we hold about you, and you can opt out of marketing communications at any time. To make a request, contact us using the details below.
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
We may update this policy from time to time. When we do, we'll revise the "last updated" date above. Continued use of our website after changes means you accept the updated policy.
Questions about this policy or your information? Reach us at admin@livewiretxk.com or (903) 293-5623, LiveWire Electrical Services, Texarkana, TX.